COVID-19 Policy

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), we currently don’t accept  guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at our property.

It is not possible to stay in our  property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

Please inform us in advance of your expected arrival time.  

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Extra health & safety measures

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available

 

Physical distancing

  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
    Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay.

 

Food & drink safety

  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized